Return & Refund Policy

At Avyukta Mobile, we prioritize your satisfaction and strive to provide the best shopping experience. Please read our Return & Refund Policy carefully to understand the terms and conditions for returning products.

1. Product Opening Video Requirement: To initiate a return, a product opening video is mandatory. This video ensures a smooth return process and helps us understand the condition of the product.

2. Return Process:

• Log in to your Avyukta Mobile account.
• Go to the "My Orders" section on the website or application.
• Click on the "Return" option next to the order you wish to return.
• Follow the provided instructions to complete the return process.

3. Return Timeframe: Returns must be initiated within 48 hours of product delivery. We recommend checking your order immediately upon receipt.

4. Exchange Only: Avyukta Mobile offers exchanges only; we do not process returns for a refund. We are committed to making sure you get the product you intended.

5. Eligibility for Exchange: Your product is eligible for exchange only under the following circumstances:

• If you have received a wrong item.
• If the product is damaged or defective.

6. Condition of the Product: To be eligible for an exchange, the product must be unused, in its original packaging, and in the same condition as when received.

7. Exceptions: Products that do not meet the above criteria will not be considered for exchange. Additionally, customized or personalized items are not eligible for return or exchange.

8. Exchange Process: Once your return request is approved, we will guide you through the exchange process, ensuring a seamless experience.

9. Contact Us: If you have any questions or concerns regarding the return process, please contact our customer support team at support@avyuktamobile.com / 9153565758.

Avyukta Mobile reserves the right to update or modify this Return & Refund Policy at any time without prior notice. Please check our website regularly for the latest information.

Thank you for choosing Avyukta Mobile!